Landlord advice

Foxtons ensures all viewings to your property are accompanied by one of our highly-trained Property Negotiators, even in the evening and on Saturdays.

No. Because renters often feel more relaxed when the owner or tenants are not present, Foxtons will ask you to supply any access codes and keys required to enter your property so we can conduct viewings independently.

Your tenants are required to leave the property in the same condition as noted in the inventory check-in at the start of the tenancy.

It is best practice to complete an inventory check-in and check-out report. This record of the contents and condition of your property would then be supporting evidence for managing the end of tenancy and deposit process

A check-out report should be completed on the last day of the tenancy.

You don’t have to be present at the check-out, however you can attend if you want

Ideally each tenancy should have its own unique inventory check-in and check-out report. In the event that you wish to make deductions against a tenants deposit best practice would be to have a unique inventory check-in and check-out report for that tenancy. Please go to My Foxtons where you can book in a check-out report

You can try to use it as evidence however ideally each tenancy should have its own unique inventory check-in and check-out report conducted by a third party. Please go to My Foxtons where you can book inventory reports

Your tenants will need to settle any outstanding utility bills they are responsible for with the provider directly as part of the moving out process

Please go to My Foxtons where you will be able to automatically send the deposit back to the tenants or communicate directly with the tenants should you wish to propose deductions

Please check the latest deposit certificate which you can find in documents on My Foxtons which will confirm the amount of the deposit

If a check-out report was booked through Foxtons you will find a copy at My Foxtons in your documents folder. It can take up to 3 days after the move out date for the report to be received from the check-out clerk.

Typically most claims are for outstanding rent and any damage to the property or its contents beyond fair wear and tear which would be expected during any normal residential tenancy. For more detailed advice please go to My Foxtons which will guide you through making deductions at the end of the tenancy

You have up to 10 days after the date your tenants have vacated to propose deductions from the deposit. Please go to My Foxtons for a step by step guide on the end of tenancy process

All deposit funds held by Foxtons for Assured Shorthold Tenancies (AST) are protected with mydeposits in line with the Housing Act 2004. This legislation requires Foxtons or you as the Landlord to return any deposit funds not in dispute within 10 days of the tenant vacating the property.

The tenant is responsible for damage beyond normal fair wear and tear during a residential tenancy. Please consider the length of the tenancy, the age of the item and whether or not the item is still in working order (despite the damage), or is replacement the only option?

When negotiating at the end of a tenancy you will need to review your Tenancy Agreement, your inventory check-in and check-out reports, any email correspondence about damage or repairs, dated photographs, mid-term inspection reports, contractor reports, invoices, receipts, etc. These documents should form the basis of any proposed deductions.

Please go to My Foxtons which will guide you through the end of tenancy process including proposing deductions directly to your tenants. If your property is managed by Foxtons your Property Manager will complete this on your behalf