Anna Reis

Lettings Manager,
Foxtons West End

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Reviews of Foxtons West End Estate Agents

Customers have rated our service at Foxtons West End as 4.9/5, based on 23 rated reviews

1. We've been working with Alex for some time now and he's always been exceptional. Properties are always let in record time. Incredibly enthusiastic and very professional, we couldn't recommend him more.

   M.S.

   2 May 2018

2. Before using Foxtons, we tried various agencies to find a suitable property, however none truly understood our requirements until we met Nadia from Foxtons and she took us out for an afternoon of viewings. She enthusiastically showed us about 6-7 properties fast and efficiently, each one in an excellent Mayfair location and all potential rentals for my partner and I! We were thoroughly impressed with her selection, she really understood our specifications and delivered! We made an offer that same evening on one of the properties we viewed on Hay Hill. She helped us secure the property, emailing regularly with updates and ensuring we sealed the deal. She is exceptionally hardworking, professional, helpful and aware of her clients' needs. Because of Nadia, Foxtons is now our favourite real estate agency and we will definitely be using Foxtons to secure our next property, hopefully the next time will be to buy!

   P.G.

   13 January 2018

3. Our first experience with Foxtons West End has been very positive, with a warm welcome from the receptionist and a very professional service from Tom. In particular, Tom has always given us the impression of being at our complete disposal, understanding immediately our needs and trying to accommodate them. Furthermore, he provided us with invaluable guidance in evaluating the different alternatives with a good sense of humour, patience and kindness. We would highly recommend him and Foxtons to anyone who wants to feel "like at home".

   A.T.

   21 January 2017

4. Ariel was very helpful, friendly and patient with us. Before we got to London he helped us over the phone and email to narrow down what kind of property we were looking for. Once in London he made us feel very welcome and took the time to go to different properties with us. It was very comforting to have someone trust-worthy to help us sort out the rental contract and details for our move. Thank you for all the time and effort you put into finding the best apartment for us!

   M.Z.

   30 September 2016

5. Prompt replies and frequent phone calls to provide further details showing offers that match the stated requirements ,thorough and clear description provided upon viewing, friendly attitude.

   O.S.

   25 September 2016

6. I have had an utmost pleasure of liaising with Petras regarding the property lease for a senior corporate executive's family and have found him to be most pleasant, courteous, obliging, flexible, knowledgeable and informative Agent. He has shown on many occasions a willingness to go the extra mile to enhance our clients' and my own property search experience and he should be commended for his commitment and professional caring attitude.

   J.G.

   25 August 2016

7. James did a completely brilliant job for us, and I recommended him to someone else straight away. He has since found them a buyer, too. I would sell through James again without hesitation. When we first met, I was impressed by the sheer depth of knowledge and understanding that James had of the house market and specifically in central London. He had to mind so many recent sales, house sizes and prices, that it deepened our discussion and our understanding of expectations. James gave us plenty of time to talk about Foxton's offer, and proposed a higher price for our flat than we dreamed of getting. A buyer offered the asking price within a fortnight. When there was some delay on the buyer's side, James kept on the case and kept us informed. He was exemplary. Foxton's charge a higher % fee, but I consider the service we had was way beyond expectations. In addition to our praise for James, we found his colleagues who brought people to the flat were both professional and friendly.

   J.A

   7 June 2016

8. James did a completely brilliant job for us, and I recommended him to someone else straight away. He has since found them a buyer, too. I would sell through James again without hesitation. When we first met, I was impressed by the sheer depth of knowledge and understanding that James had of the house market and specifically in central London. He had to mind so many recent sales, house sizes and prices, that it deepened our discussion and our understanding of expectations. James gave us plenty of time to talk about Foxtons' offer, and proposed a higher price for our flat than we dreamed of getting. A buyer offered the asking price within a fortnight. When there was some delay on the buyer's side, James kept on the case and kept us informed. He was exemplary. Foxtons charge a higher % fee, but I consider the service we had was way beyond expectations. In addition to our praise for James, we found his colleagues who brought people to the flat were both professional and friendly.

   J.P.

   7 June 2016

9. Tom recently helped me find a short-term let in Central London in a manner that was extremely effective, pleasant and professional. From the start, he understood my needs and expectations well and excellently matched these up with potential properties, ultimately finding me a flat that I am very happy with. Even when confronted with obstacles (i.e. no keys, struck in traffic) and despite the search taking several days, he remained highly attentive and courteous throughout the entire process. He is definitely someone I would recommend to my colleagues and friends in the future.
   

   A.P.

   1 June 2016

10. Petras has been extremely helpful in providing us with guidance in selecting our property. He constantly tries to find properties within our criteria and it is regrettable that we ended up settling with another agent because another property matched our criteria. Nevertheless, he is very approachable and gave great advice on what considerations we should take into account when looking for a property to rent.

    L.S.

    18 April 2016

11. I had a great experience with Foxtons West End and in particular with Petras. He has been extremely helpful and efficient, understanding immediately what I was looking for and always being available to show me flats even during the weekend

    J.M.

    9 March 2016

12. For professional courteous service Alex is your man.

    B.H.

    9 March 2016

13. Alex has been a real friend to me over the past few years. He has found excellent tenants for my properties, has guided both tenants and me through the initial letting process and the end of tenancy agreements. He is always available - he seems to work all hours - and has been unfailingly helpful. He is the first person I turn to in the rental market.

    E.H.

    8 March 2016

14. Have been dealing with Alex and his Team for a couple of years now and they are very Professional in Sales and Lettings. The Staff are always available at the West End office and meet their clients’ expectations.

    S.S.

    8 March 2016

15. Jonathan made a friendly and professional contact with me at the end of September when we first began our property search. He was helpful and informative and shared insight into a market that we were new to. He continued to stay in touch and his calls were never intrusive or bothersome. He spent considerable time sending particulars to us, knowing we had quite exacting needs due to our budget and circumstances and took Nick on some viewings. We have only been disappointed to not buy through Jonny as he deserved the sale!! He was supportive of our choice of property even though it was from another agent. He has extended a professional relationship to us and we would actively seek him out in the future if buying a property. His manner is refreshing and beyond any we have ever known from an estate agent. Thanks Jonny for your time, thoughts, considered opinions and help. Until next time!!!

    S&NS

    1 March 2016

16. Petras has been incredibly helpful and I have really enjoyed the flats he showed me -- unfortunately I have not rented with Foxtons but his service was so good that my wish was that it had been with him!!

    J.M.

    25 February 2016

17. I wanted to leave a feedback on my real estate agent Petras from the West End office. He has been of great help to me. Always professional and nice. To all the real estate agent I have been in contact with he has been the more efficient, showing me up to 7 flats a day straight away and understanding exactly what I was looking for.

    R.G.

    19 January 2016

18. I've been very happy with the service from Foxtons - I've dealt with highly motivated people who clearly put in a huge amount of effort - Alex (who got things going and co-ordinated) and Tom (who found the letting) - both were great!

    J.S.

    2 December 2015

19. Thanks a lot for assisting us over the past year. We really do appreciate your help!

    M.T

    11 November 2015

20. Danielle is incredible. Really friendly, really efficient, totally on the money with all references and really responsive.

    E.C.

    10 November 2015